Frequently Asked Questions
Please complete a booking enquiry form on the booking page.
We will then contact you back within 24 hours via your preferred method of communication.
A 50% (of the total booking) non refundable deposit will then be taken to secure the booking.
The remaining 50% balance is then due on arrival during the check in process before the experience begins.
All participants are required to wear overalls throughout the experience, these can be personal ones, or hired from All Terrain Velocity. Anyone not wishing to wear overalls must wear long sleeves and full length trousers, and does so at their own risk.
Overalls (water proof or regular) can he hired on the day for a fee of £4 per person.Any customers not wearing overalls we strongly advise you to bring a change of clothes especially in wet weather conditions.
- All riders must also have fully enclosed shoes, no sandals or flip flops are permitted.
- Safety helmets are provided to all riders, those wishing to bring their own must ensure it is road legal and is complete with a fully operating visor.
No riders under the age of 16 are permitted on our experiences, I.D. (passport or driving license) will need to be provided on arrival to verify this.
All sessions last a total of 1 hour. This includes the initial safety briefing and quad bike introduction. We anticipate each group will spend between 40 and 45 minutes on the bikes per session.
We only cancel experiences if weather makes riding the bikes dangerous, particularly during electrical storms. In the event that we have to cancel any sessions we will give as much notice as possible. For this reason we ask you provide a telephone number when booking as we may need to contact you at short notice. Affected customers will be offered a mutually agreeable alternative date if this occurs.
Bookings can be amended once up to 48 hours in advance of the experience, however any additional amendments will incur a £10.00 re-booking fee. Bookings amended within 48 hours of the experience will incur a £10.00 re-booking fee.
Any re-booked sessions are subject to availability.
The sessions are limited to 3 riders at a time.
Please be aware that for safety reasons, we offer these sessions as an experience not a race. The instructor sets a pace that is appropriate for the group. The bikes are suited to the courses which have naturally uneven surfaces, and contain lots of twists and turns.
Our bikes are fully automatic and are very easy to learn and use even for total beginners. However, for safety reasons we have a weight limit of 17 stone (110Kg).
Any customers who have any specific physical or medical conditions, please contact us prior to booking so we can advise on the suitability of our experience.
There will be opportunity to observe participants during the initial quad bike introduction when all riders will get to grips with the bikes on the open field.
Once participants enter the course routes no access is allowed to anyone not on the experience in the interests of health and safety.